In the current global situation, it is understandable to have concerns about how covid-19 may impact on a loved one’s stay in a residential home. This is especially true for those in the TSC community, and has been an emerging issue for some people accessing the TSA Support Line.
The recommendations that care providers are implementing to reduce the risk of covid-19 and manage stretched capacity due to its impact varies across all providers. This makes giving clear guidelines for the TSC community difficult, as everyone’s situation is different. The Coronavirus Act has added further hurdles, with local authorities permitted to relax their duties to carry out needs assessments and maintain care packages as a result of services becoming extremely stretched.
Some common concerns by members of the TSC community at the moment include whether effective measures are in place to prevent the spread of covid-19, how visits are being managed, or if there have been changes to the type of care that a loved one receives.
At the TSA, we want to do everything we can to help families and care providers come to positive solutions that reduce any concerns whilst ensuring that a loved one’s care needs are met. We believe that the best way to achieve this is through open and informed discussions between families and care providers that cover any concerns that families might have.
Below, you’ll find a list of possible questions that you may want to ask your care provider to help to get clarity on covid-19 prevention, residential visits and changes in care packages.
It is also important to remember that someone’s care package should not be reduced without a proper review of their needs assessment and/or support plan. You can read more about the purpose and importance of a needs assessment in this booklet by Mencap.
If you are being affected by the challenges of keeping in touch with a loved one who is in residential care, remember that the TSA Support Line is here for you: 0808 801 0700 / firstname.lastname@example.org.
[The following points may be useful if you are not happy about any changes made to a loved one’s care package as a result of coronavirus]